Acceptable Use Policy

1. General standard

Use our network and equipment lawfully, considerately, and for legitimate business purposes. You are responsible for everything done through your account, your codes, or your connection, including by your staff and guests.

2. Prohibited activity

• Anything unlawful under federal, Florida, or local law.
• Infringing copyright, trademarks, or other intellectual property, including unlicensed file sharing or streaming.
• Sending spam, bulk unsolicited email, or operating mailing or dialing campaigns from our network.
• Hacking, port scanning, penetration testing, intercepting traffic, or attempting to access another person's device, account, or data.
• Distributing malware, ransomware, or other harmful code.
• Hosting servers, mining cryptocurrency, or running activity that consumes a disproportionate share of bandwidth or power.
• Accessing, storing, or displaying obscene, harassing, hateful, defamatory, or discriminatory material.
• Modifying, tampering with, or connecting unauthorized equipment to our network hardware, wiring, or access systems.
• Sharing your Wi-Fi credentials or door codes with anyone outside your membership.

3. Security, privacy and your own data

Our shared internet connection is not a private or secure network. We make no representations about the security of the internet, of wired or wireless telecommunications systems, or of hosting services provided as part of our services, or about any data or information you send through or place on them, and you should have no expectation of privacy with respect to those systems. You are responsible for your own firewalls, antivirus software, encryption, and backups, and for protecting your devices, data, and business from viruses, malware, damage, and interference. Office Vero is not responsible for loss of or damage to data, information, business, or goodwill, including loss caused by interruptions, and we do not back up member data. Where your business handles sensitive or regulated information, you must implement the safeguards your industry requires.

4. Service levels and support

Internet service is provided on a best-efforts basis and may be interrupted for maintenance or by our carrier. We do not guarantee a particular speed, uptime, or suitability for a specific use. For connectivity problems, contact Omega Technologies at 1-844-663-4248; for anything else, email help@officevero.com or call 772-252-1999.

5. Monitoring

We do not routinely monitor the content of your traffic. We do keep network and access logs and may inspect traffic volume and technical data to protect the network, investigate a suspected breach of this policy, or comply with a lawful request.

6. Enforcement

If we suspect a breach of this policy we may investigate, deactivate services to any account immediately and without prior notice, institute legal action, and cooperate with law enforcement in proceedings against violators — and you agree to cooperate reasonably with us in those actions. We may also issue a warning, throttle or suspend network access, remove equipment, recover the cost of damage or excess usage, suspend workspace access, or terminate your membership in accordance with your Membership Agreement. You agree to indemnify Office Vero for any damage to our infrastructure or business caused by your breach of this policy.

7. Changes

We may update this policy at any time to reflect new risks or new services. The current version is always posted on this page.