House Rules
Last updated September 23, 2026
These House Rules are our Community and Facility Rules. They form part of your Membership Agreement and apply to members, their authorized users, and their guests. Questions? Email help@officevero.com.
1. Collaboration and mutual respect
A major benefit of membership is access to fellow members, and we encourage connections, collaboration, and shared ideas. Office Vero is first of all a place to work, so members may not spend a significant part of their time directly soliciting other members; continuing to do so after a caution may result in cancellation of membership. Discrimination and harassment are prohibited, and we have a zero-tolerance policy for remarks or behavior that fails to respect the dignity of any individual in or from the premises. We recommend that member companies provide workplace harassment training for their staff.
2. Who may use the workspace
Every person using our services must be a paid member or authorized user. The exceptions are day-pass holders, non-members visiting a member for a business meeting, and attendees of special events at the premises. Members are accountable for the conduct of their guests and must tell us immediately about any use of the services beyond what their Membership Agreement covers. We may refuse access to anyone, including a member, we judge in good faith to be a threat to the safety, reputation, or property of the premises and its occupants.
3. Access, keys and codes
Keys, key cards, building entrance codes, and office codes are issued only by Office Vero, at your cost, and are not transferable. Do not copy them, lend them, or share them with anyone outside your membership, and do not prop open secured doors. We may require a deposit for key cards, which is not held in an interest-bearing account. Close and securely lock any door or gate you have opened before leaving, keep your suite locked when unattended, and report a lost code or a security concern to us immediately. Membership may be cancelled for a breach of this rule. On termination of services, return all keys, key cards, openers, and passes.
4. Conference room and podcast room
Book the conference room through your member dashboard. Active members have ten (10) included hours per calendar month; additional hours, and hours used by non-members or former members, are billed at $25 per hour and are paid through this website at the time of booking. There is no drop-in use, and rooms are reserved first come, first served. You may not resell or give your conference room time to a non-member or to a group that includes non-members. Arrive and finish on time, leave the room as you found it, remove food, trash, and materials, erase the whiteboards, and return any furniture you moved to its original position. Repeated no-shows or unbooked use may result in loss of booking privileges. The podcast room is available by arrangement with our staff; its equipment stays on site unless we agree otherwise in writing.
5. Events
If you would like to hold an event at the workspace, speak with our staff first about scheduling, guest policy, insurance requirements, and any applicable fees.
6. Shared areas, kitchen and coffee
Keep the lounge, kitchen, and coffee area clean. Wash and dry your cups, glasses, and dishes, and take care of your guests' items too. Label and date anything you leave in the refrigerator — we may discard items that should be thrown out. If you take the last cup of coffee, please make a new pot. Shared areas are not for storage or for extended private meetings.
7. Noise and phone calls
Keep voices, speakerphone calls, video calls, and music at a level that does not carry into neighboring suites, and do not create noise or odors that annoy or interfere with others working at the premises. Use your own office or a booked room for calls and meetings.
8. Your suite and the building
Keep your workspace clean and orderly and remove trash, packaging, and boxes frequently. Do not drill, paint, deface, or alter walls, partitions, wiring, ceilings, locks, or fixtures, or install or bring in furniture, fixtures, or equipment, without our written approval. Do not block sprinklers, vents, exits, sidewalks, halls, passages, or stairways — those areas are for entry and exit only. Do not place anything that would look unsightly from outside the building. Cooperate with us on the heating and air conditioning system rather than adjusting controls, keep corridor doors closed, and tell us promptly about any damage or defect in electrical, plumbing, mechanical, telecom, or HVAC systems. You may not cook in the premises (other than using the coffee maker and microwave), sleep or lodge there, engage contractors for work in the building without our approval, or go on the roof. Selling goods or services from the premises requires our prior written consent.
9. Signage and fire code
In line with local fire code and for emergencies, every member must display their business name, suite number, and contact information in the clear plastic folder beside their suite entrance door. Signs may be no larger than one square foot or equivalent area, and must not damage walls or other property. Other signage and window displays require our approval.
10. Deliveries and mail
As a courtesy we accept packages addressed to you and delivered in your absence during business hours, and you authorize our representatives to sign for them and agree to hold us harmless for doing so and for any loss of or damage to those packages. We cannot sign for or store oversized shipments, valuables, or perishables, and we are not responsible for items left in shared areas.
11. Safety
Our facilities are smoke, tobacco, and illegal-substance free: no smoking, vaping, chewing tobacco, or lighted cigars or cigarettes except in any area we reasonably designate and the law allows. Do not bring, use, or keep flammable, combustible, or explosive material, use any heating or cooling method other than the building's, use space heaters or open flames, keep hazardous materials or weapons, or overload electrical circuits. Follow all safety, fire protection, and evacuation regulations set by Office Vero, the building owner, or any government agency, and keep corridors clear.
12. Parking
Where we provide parking at or near the premises, access may be revoked at any time and the following applies: parking is for passenger vehicles no larger than full size and for no other purpose; no storage of trucks, trailers, containers, boxes, or pallets in parking or common areas; load, unload, and park only in the areas we designate; obey posted signs; park and lock your own vehicle; and do not maintain, wash, wax, or clean vehicles on site. We may relocate parking spaces, and the building owner may change the parking rules. Neither Office Vero nor the building owner is responsible for damage to vehicles, injury, or loss of property in the parking area — those risks are yours. Parking is a license only and creates no bailment. You are responsible for your authorized users, employees, agents, and invitees following these rules.
13. Pets
Pets are not permitted on the premises. Service animals as defined by applicable law are welcome, and we may approve other exceptions in writing.
14. Personal property and insurance
You and your fellow members assume responsibility for protecting the premises from theft and loss, including keeping doors locked. You are responsible for insuring your own equipment and belongings. Office Vero is not responsible for loss, theft, or damage to your property or your guests' property.
15. Equipment we lend
Where we make filming, podcast, or similar equipment available, book it with us in advance, use it carefully and lawfully in the room allotted, obtain any permissions you need for the content you produce, and return it in the condition you received it. You assume all risk of loss or damage; damage must be paid within 5 days of notice and may be charged to the card on file, and we may require repair or replacement with like equipment.
16. Conduct
Harassment, threats, discrimination, intoxication, and abusive behavior toward members, guests, or staff are not tolerated and may result in immediate removal and termination of membership.
17. Enforcement, waiver and changes
We may recover the cost of damage or extra cleaning, restrict access, or terminate a membership for repeated or serious breaches. If we waive a rule for you or another member on one occasion, that is not a waiver of any other rule or of the same rule later. We may update these rules, and the current version is always posted on this page.
Office Vero LLC, a Florida limited liability company · 2063 Indian River Blvd, Vero Beach, FL 32960 · 772-252-1999 · help@officevero.com